Call Free Phone (USA/CA)

McAfee Call Free Phone (USA/CA)

Privacy Policy

Instant Solutions for Operating system of your computer or laptop, software applications, virus & malware, firewall, internet connectivity, audio drivers, computer speed, printer scanner and other issues.

Disclaimer : is an independent provider of technical support services for several third party brands. If your third party product is under warranty, the repair service maybe available free at on their respective official website. Use of names, trademarks is for reference only.

1. Introduction is committed to protect your privacy. This privacy policy explains how we access your personal information or details via this website. This policy may be amended any time without any prior notice and it covers the usage of your personal details by every business owned & operated by

Your personal information may be saved or utilised by but always under the rules and regulations of this privacy policy. Anyone who accesses this website is considered agreed to be bound by the terms and conditions of this privacy policy.

2. Use of Personal Information

We understand your right to confidentiality and therefore are committed to protect the privacy of all the visitors who accesses this website. is the sole owner of the information that is collected here. We do not provide or sell any personal information to third party, unless it is legally required. We collect information from users at different points of our website.

A. Personal Details


We store users contact information like name, e-mail id, postal address, phone number etc. and use these details to contact you about the products or services you requested. This may entail the information about special offers, discounts or login notifications etc. Your personal details are gathered by third party contractors on behalf of us and they process this data for us.


B. Payment Details

We use third parties to process credit cards for billing purposes and we use safeguards to keep your personal details safe.

C. Computer System Information

1. Computer Information

We may require information related to your PC. This may be information about the make & model of your computer or any information related to your computer hardware, peripheral or software attached to it, its identification number, the date when you purchased the computers. We use this information to offer you completely personalised technical support and to update our technical support tools.

2. Diagnostic Tool

Some of our experts, who diagnose online, may gather a variety of functional information like the state of a system & the applications installed in it. This information is specified in a document and this information is transmitted securely to our server.

Our experts analyse this information so that they can help, diagnose & resolve end-user problems. Information collected by our professionals will not include any sensitive information like passwords, websites visited, e-mail, profiles etc.

3. Cookies

When you visit our website we can store some information in form of cookies. Cookies are files that a web transfers to your computer to store some information and to track information about you.

Cookies are not used to track your movements around the internet. Credit card numbers & passwords are not saved in cookies. We use cookies to offer you a more customised service. You can delete or block the cookies from your computer if you dont want the cookies to track any information about you.

4. Live Help Session Records

We have the right to monitor and record all the sessions held between a user and an expert for quality control of the services we provide to our customers. We may use this information to resolve any dispute and/or potential complaints. These recorded sessions will be used to improve our services too, and to conduct market research based on the information.

5. Log Files

We use IP addresses in order to track user movement, to analyse the trends, to administer the site and to collect demographic information.

6. Sharing

We may share demographic information with our advertisers and partners.

7. Contests & Surveys

Our website requests information from people by the means of online surveys. Participation in these online surveys is entirely voluntary & one can choose whether or not to reveal or disclose this information. This information may include contact information like name, demographic information; shipping address etc. the information collected from online surveys will entirely serve the purpose of improving the websites performance.

8. Security Issues

Our website takes every measure to protect the personal information of users. Whenever a user enters sensitive information on our website, we apply standard measures to protect this information. When it comes about any payment transaction made here, we assure you that your transaction will made completely secure here.

Your personal information can be accessed only by the billing clerks or customer service representatives who may need the information to perform a certain job. Furthermore, our employees are required to follow our security and privacy policies. Whenever there is a new policy added, our employees or staff members are notified about it.

9. Auxiliary Information

We send all our newly registered members an e-mail to verify login name and password. Older members occasionally receive emails containing information about the products, new offers, services and newsletters.

10. Updating Personal Information

A user can correct, modify or remove his personal data if he does not desire the services anymore. We have provided an opt-out choice, the user can click here to opt out of the services or plans they have subscribed for.

11. Notification of Changes

We reserve the right to update or alter this Privacy Policy any time without notifying anyone. One has to read the privacy policy whenever he or she uses the website.

Once you submit your information after such changes made, it will be considered your acceptance of these posted changes. If we use your personal information for a purpose other than the purposes stated here, then we will notify you by dropping an e-mail to you.

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I had a awesome experience with Sam he is a great person and made me really comfortable in a very stressful time with problems on my computer. Very Patient and helpful. He recovered some very valuable photos dating back to 2007. If it was not for his help they would have been lost forever.

Spenser Brown

I was having problems with malware on my PC and so i contacted them via the live chat, Mike then offered to call me and he managed to get everything sorted in a short time. Definatly recomend these guys